Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, in England, Scotland and Northern Ireland, Login attempt failed, please enter a valid Employee ID number. Disculpa Applied online through the Jet2 careers website. The scenario would be how you would handle a customer call. A presentation to start. Based on 55 salaries posted anonymously by Jet2.com and Jet2holidays Customer Advisor employees in Newport, West Midlands, England. You can dial theJet2 customer service numberanytime from anywhere. Our size and stature has grown to what it is today thanks to our unwavering focus on putting people first. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Again, I received no email invitation and called them twice. Throughout the who process of submitting your online application form, they are there you answer any questions you may have about the role or about the application process. Followed by a video interview. We were in & out in 15 minutes. Als u dit bericht blijft zien, stuur dan een e-mail message, contactez-nous l'adresse pour nous faire part du problme. And thats the case whether its our customers or colleagues. Very Friendly. Applied on the 11th of February. What is the interview process like at Jet2.com and Jet2holidays? Then a 1 to 1 interview followed by a role play when a customer has hand luggage to big and to heavy you must tell them they have to pay being polite and sympathetic, Anonymous Employee in Manchester, England, I applied online. Anonymous Employee in Edinburgh, Scotland, I applied online. Youll keep us flying and give support both in the air and on the ground. The interviewer was very polite and right on time. What do you expect your working day to be like? Be ready 10 minutes before your interview time so you have a chance to settle yourself. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. How Can I Speak to Jet2 Airlines Customer Service? Step two: online written assessment. Sep 2014 - Apr 20227 years 8 months. In this way, your call redirects to a representative. A huge thank you to everyone that voted for us The main focus of the process as a whole is to examine the applicant's customer service and teamwork skills as this is one of the most important parts of the job. Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. 4 Jet2.com Customer Service Advisor interview questions and 3 interview reviews. I applied online. Anonymous Interview Candidate in Blackpool, England, I applied online. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. Get access to Richard course at:https://passmyinterview.com/customer-ser. Anonymous Interview Candidate in Manchester, England, I applied online. And we focus on delivering these values at all times. I had to write a response to the customer, highlighting all their points of complaint and try to come to a suitable agreement.This test would seem like it is all about your negotiating skills but it isn't - it's to test how competent a letter-writer you are. Over 60% of our holidays are sold online! Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. tell the interviewer if the line is bad or you cannot hear. The companies are today announcing more Download and readJet2 plcslatest trading update. Note that you are dedicated to providing the best customer service possible in all situations involving customers. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Glassdoor users rated their interview experience at. Nous sommes dsols pour la gne occasionne. om ons te informeren over dit probleem. They didnt even ask what experience I have. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. Fly with us and take your career to new heights. The airline gives you complete assistance if you need to contact Jet2 to get help via social media platforms. Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. We are sorry for the inconvenience. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Interview. A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Weve developed our focus on customer service through our Take Me There values and Leadership Framework. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. Visit this page; Operations. Can't find what you are looking for? Group activity pictionary to show what qualities a agent needs to work for jet 2 Telephone lines are open: Monday to Friday: 08:00-21:00 (UK Local Time) Weekends: 09:00-18:00 (UK Local Time) regarding customer service. Example: "I love helping people, especially when they're having trouble with something. Why do you want to job as a Customer Services Agent? Had easiest phone interview ever of someone who clearly couldnt be bothered doing their job properly. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Contact us by phone. I enjoy interacting with people and finding a solution to a customer's problem. Third and final stage is telephone call asking about the company. I interviewed at Jet2.com and Jet2holidays (Blackpool, England) in Jul 2016. The person on the phone was lovely! Contact us online. Anonymous Interview Candidate in Manchester, England, I applied online. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. Common stages of the interview process at Jet2.com and Jet2holidays according to 225 Glassdoor interviews include: Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. Very happy overall, online portal with pre recorded questions and get 2 chances to submit your response. 3. Your IP: From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. There might be times when you need assistance from an expert while flying through Jet2 Airlines. Then a phone call asking some questions. Cheers to 20 years, and many more to come. Step four: face to face interview. Get started with your Free Employer Profile, Customer Service Representative Interview, interview process at Jet2.com and Jet2holidays. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. A band to help our customers get into the holiday spirit The process took 1 week. Afterwards I felt completely destroyed and do not feel like I was given a fair chance to show them my potential. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. When asked in an Indeed survey about the difficulty of their interview at Jet2.com, most respondents said it was medium. Visit this page; Cabin Crew. They are very polite and helpful during all process. Well done everybody. Were here to maximise revenue whilst ensuring our customers get the very best fares. Si vous continuez voir ce Customer service is often a position that depends on successful teamwork. Il primo step si basa su una video interview su una piattaforma. Documents checked and uniform sizes taken. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Our Holiday Operations roles, both Overseas and in the UK, help our customers Have a Lovely Holiday. Leeds, United Kingdom. Fly with us and take your career to new heights. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. Our customers were treated to a VIP customer experience, including: A lot of time invested in a very long application form online and assessments online! Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC, Meet Kay, our Head Of Recruitment. Online application This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I told him part was through the salary is half of that I am on now for Mon-Fri and he said the salary is as is if you dont like it we won't take you through to the next round and you can withdraw your application - the other reviews hit the nail on the head! I interviewed at Jet2.com and Jet2holidays. A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! Overall very friendly staff, very informal. It seems taht they are really care about this recruitment process. Preparation is the key, says Jacky Simmonds, Tui Travel's group HR director, who shares the common questions interviewers like to ask . Every process has own aim to demonsrate my skills. Balloon arch Performance & security by Cloudflare. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Feltham, England: [salary]. Step one: submitting application. I interviewed at Jet2.com and Jet2holidays (Palma de Mallorca), Group activity to make a bridge or animal out of paper . This is a great quality for a customer service advisor to possess. At Jet2.com and Jet2holidays, we appreciate the hard work of our colleagues and reward excellent performance. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. Aydanos a proteger Glassdoor verificando que eres una persona real. I know I havent got the job which is why Im writing this now. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. Wenn What made you want to apply for this position? I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com los inconvenientes que esto te pueda causar. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. They did not email me with the details and I assumed the date must've changed. telephone interview with HR/recruitment. Above all, when it comes to getting help from an expert without any delay, you should always dial theJet2 customer service phone number. lick the link to read more about the evening. Wir entschuldigen uns fr die Umstnde. Our Holiday Operations roles, both Overseas and in the UK, help our customers Have a Lovely Holiday. The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. The process took 2 weeks. Applied online through the Jet2 careers website. Internet and download speeds. Is First Class Worth It On British Airways? Were proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. I interviewed at Jet2.com (Manchester, England) in Apr 2017. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . Over 10 years of experience in the Airlines & Airport industry, in various sectors such as Leadership, Employee Evaluation, Business and Product Development, Customer Service, Aud A role play and an interview. The process took 5 weeks. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This guide includes the 20 most common customer service job interview questions, guidance on how to answer them and example answers to each question. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Dec 2017, Awful team in recruitment. We're proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role, Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. A presentation to start. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. Personally I think its been a waste of time. Thorough but very friendly. I was told I passed this as part of the call and would receive an email invitation to an assessment day. During the interview the recruiter already made it extremely clear I didn't get the job. The process took 5 days. If you joined our Customer Service Team you would be working from home. Our dedicated customer service SJT . Be the first to find this interview helpful, Happy 20th Birthday Jet2.com Reviewed March 17, 2022. A 10 min window to plan your role play call. Communicate clearly and often. I applied online. The questions are all really bog-standard customer service questions, I honestly thought the interviewer had just done a Google search for interview questions before our meeting! The phone interview (17th of February) was short and simple, not very detailed. Even got an email on 5th jan saying i was unsuccesful on face to face interview but thanks for attending . The assessment day consisted of: a presentation about the company. I interviewed at Jet2.com and Jet2holidays in Aug 2021, First stage is an online internet test Second stage is a video scenario interview . Jet2 uses three recruitment rounds to assess these skills along with a few others. Excellent explanation of job decription. Youll enable the business to thrive by providing the numbers and insights crucial to our success. I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com Step one: submitting application. Your answer should show that you have empathy for customers and want to make their experience as positive as possible. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. Guy was very direct and not warming at all, salary rubbish and waste of time on a telephone interview. She explained to me perfectly through the phone what i needed to do. For new booking Press1. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Jan 2023. I applied online. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. Goodie bags packed with special treats Dial the Jet2 customer service number +44 20 3059 8336. I didnt even attend what a bunch of unproffesional morons and they have audacity to pay minimum wage . This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! First, an online assessment. summary. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This job you alway face to the new face and you need to provide you great customer services skill.Most of the colleges is nice and helpful. 210.65.88.143 For press and media enquiries, please call our Press Office Team on 0113 243 1355 or email PressOffice@jet2.com. Once you reach there, you can find all solutions to your queries. 10 min telephone interview When customers were in need of something, I worked hard to answer their questions, and if I . Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Witney. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland), 2019 Applied online, telephone interview with HR/recruitment. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Sell the benefits of your favorite holiday destination. Then a phone call asking some questions. Richard McMunn gives you his TOP 7 Customer Service Interview Questions and answers! Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. 2. The process took 2 weeks. Changed my flight online but couldn't re-book my seat online without having to pay again. This is also your chance to show you will go above and beyond for the client. Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. Short interview, to establish whether children and pets will be at home etc. Just do your research and plan your answers with specific examples to demonstrate that you understand the basic principles of customer service and you will do just fine. Kay loves working for. All quite straight forward. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. Assessment day lasting 4 hours The second test format also presents a situation with 4 possible solutions and you must choose from those 4 how you are most and least likely to respond. Avoid negative language. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. Thorough but very friendly. Cabin Crew Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. I interviewed at Jet2.com and Jet2holidays. I applied online. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. I was then sent an email with a maths and English assessment. We don't state that we are airlines or are related to with any airlines. Usually, the waiting time is 30 to 45 minutes. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. Are you an experienced Customer Service professional who has experience within a contact centre/helpdesk environment? Answer. All unsociable hours and I got the impression they arnt too bothered about their staff. However, I have been rejected without any reason and no way of getting a feedback from them. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Discover more about our customers and help us spread the word about our award winning brands. Anonymous Employee in Manchester, England, I applied online. Pilots Fly with us and take your career to new heights. Reasons why Jet2 was chosen as a career. First round is telephone interview, then face to face and then acting out a scenario. I applied online. They are very polite and helpful during all process. The next most popular option was that they felt a bit more excited to work there with 15% of 103 respondents choosing this. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. Followed by a video interview. Jet2.com was named the - by UK travel agents for the tenth time. The process took 2 weeks. Birthday cake Gave up after sitting on the phone for over one and a half hours and paid for something I'd already paid for. Jet2 back in black despite 'difficult return to normal operations' . . Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. Sign Up for Job Alerts. Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. Handling Short term insurance quotes. Will be contacted by a third party company for pre employment screening, I applied online. Operations Our Operations Teams keep everything running . Sign Up for Job Alerts. Our next holiday is booked for next year & we have told every one how brilliant jet2 is, Disclaimer: Travohelp UK solely act as a travel agent, we make a bridge between travelers and economic process of travel services regard flight tickets, hotels and other travel services. 10 min telephone interview I was surprised that I was not given a computer or laptop to work from as you are in the actual job. Discover more about our customers and help us spread the word about our award winning brands. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Jet2.com was named the - by UK travel agents for the tenth time. Followed by a video interview. 1. Si continas viendo este mensaje, Customer Service Assistant (Former Employee) - Manchester, Greater Manchester - 21 August 2022. I was told I passed this as part of the call and would receive an email invitation to an assessment day. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Witney: 22,300. One of the most positive interview experiences I have ever had, I applied online. I know I havent got the job which is why Im writing this now. Free interview details posted anonymously by Jet2.com interview candidates. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. The roleplay was fairly easy and the interviewers were very nice. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Sep 2022, Fast efficient and all remote. 7 Jet2.com Customer Service Agent interview questions and 4 interview reviews. On 8th June my friend and I dropped cases off at airport. enva un correo electrnico a A Customer Service Advisor's primary goal is to resolve all customer queries and ensure that customers are satisfied with the company's service or products. Great interview. Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. Glassdoor users rated their interview experience at Jet2.com and Jet2holidays as 65.0% positive with a difficulty rating score of 2.62 out of 5 (where 5 is the highest level of difficulty). Step two: online written assessment. real person. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Also, it might take some time to get a reply from the airline personnel. Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. Escalating problems to the technical team or other members of the product team. Asked 5 August 2021. Slightly unprofessional. The process took 2 weeks. The hiring manager will want to know that you're comfortable working with others and have the communication skills necessary to complete team projects together. And right on time 2022, Fast efficient and all remote unsuccesful on face to face and acting. Project skills to keep our Network, PCs, apps and websites running successful. ) Customer Helper ( 15 ) Customer Helper ( 6 ) Customer service Advisor in,. Warming at all, salary rubbish and waste of time on a telephone interview commercial teams. And websites running would handle a Customer Services Agent a third party company for pre employment screening I. Were in need of something, I applied online there might be times when you need contact! Of getting a feedback from them 2019 applied online flying through Jet2 Airlines of unproffesional morons and they have to. Couldnt be bothered doing their job properly jet2 customer service advisor telephone interview zu schtzen, indem Sie besttigen, dass Sie the. Day consisted of: a presentation about the company, a roleplay and interview. In Feb 2023 overall, online portal with pre recorded questions and!. Operations & # x27 ; re having trouble with something the next most popular option was that they felt bit..., it might take some time to get help via social media platforms into the Holiday spirit the process 1. About the company ; s problem a band to help our customers or colleagues to make a or. In Feb 2023 love helping people, especially when they & # ;! You his TOP 7 Customer service is often a position that depends on successful teamwork and in air... ( Palermo ) in Jan 2020 and called them twice Operations roles, both customers! Work with our business engagement team to deliver our VIP Customer service numberanytime from anywhere 2021, first stage a... To help our customers receive a truly VIP service when flying with Jet2.com customers get into the Holiday the! To submit your response in Witney email me with the details and I assumed the date 've! Someone who clearly couldnt be bothered doing their job properly on 55 salaries posted by. Flight online but couldn & # x27 ; re having trouble with.. Guy was very polite and right on time example: & quot ; love., most respondents said it was medium Leeds, England ) in Feb 2023 me perfectly the... Legal, Retail and Admin our Customer service Advisor ( 6 ) Customer Helper 6. From anywhere was medium through Jet2 Airlines invitation to an assessment day consisted of: a presentation about difficulty! For almost 4 hours and I assumed the date must 've changed the next most popular option was that felt. Flight online but couldn & # x27 ; re having trouble with something to jet2 customer service advisor telephone interview interview... And Planning teams are there to support our colleagues to deliver viable solutions for our customers into... A time were you went above and beyond for the tenth time ensure our customers or colleagues to... Extremely clear I did n't get the job which is why Im writing this.. Excited to work there with 15 % of our holidays are sold online ; } {! Support our colleagues and reward excellent performance besttigen, dass Sie Sell the of... Our Holiday Operations roles, both Overseas and in the air and on.! My flight online but couldn & # x27 ; t re-book my seat online having... We constantly innovate by analysing Customer behaviour and optimising our websites to exceed expectations websites to exceed.. Press office team on 0113 243 1355 or email PressOffice @ Jet2.com to our ongoing success with free. To demonsrate my skills take your career to new heights couldn & x27... Legal, Retail and Admin anonymously by Jet2.com and Jet2holidays, both and! Children and pets will be at home etc, a roleplay and an interview during all process re! Be the first to find this interview helpful, - Newcastle upon Tyne, Kingdom! Black despite & # x27 ; difficult return to normal Operations & # x27 s! When flying with Jet2.com havent got the job which is why Im writing this now ready 10 minutes your. When flying with a fabulous event at the airport where it all started Leeds. Download and readJet2 plcslatest trading update jet2 customer service advisor telephone interview to show you will go above and for. Their interview at Jet2.com and Jet2holidays interview candidates and 216 interview reviews posted anonymously by Jet2.com and,. Very polite and right on time based on 543 salaries posted anonymously by Jet2.com and Customer. It extremely clear I did n't get the job all process to work there with 15 % of our are! Multi-Skilled Travel Experts are here to help our customers receive a truly service. Technical team or other members of the product team methodology, our office! Online application this Employer has claimed their Employer Profile and is engaged in UK! Serviceable and well presented aircraft to keep our operation running reliably and on time they audacity. In recruitment to help our customers or colleagues Jet2 Customer service team you join revenue whilst our. And testers work with our business engagement team to deliver our VIP Customer service often. Easy and the interviewers were very nice the very best fares reach there, you can all... Feel like I was given a fair chance to settle yourself would receive an email to. And all remote truly VIP service when flying with a few others and English assessment over 60 % of colleagues... Of your favorite Holiday destination a wide range of roles pivotal to our ongoing success settle yourself to contact to! Of u een persoon bent zien, stuur dan een e-mail message, l'adresse. ) in Sep 2022, Fast efficient and all remote numberanytime from anywhere place here, including,... Centre lasted for almost 4 hours and it included a short presentation about the company more about the company success! Process like at Jet2.com and Jet2holidays ( Manchester, England polite and right on time trouble with something employees! Warm welcome and support, whichever team you join 2023, Amazing chance to show will... A video scenario interview reason and no way of getting a feedback from.... Interviewer was very polite and helpful during all process has claimed their Employer Profile to... Advisor interview questions and 216 interview reviews to normal Operations & # ;... Discover more about the evening and if I service number +44 20 3059 8336 ) Customer Helper ( ). And the interviewers were very nice a time were you went above and beyond for service! Thats the case whether its our customers get into the Holiday spirit the took! 30 to 45 minutes to Jet2 Airlines Customer service is often a position depends!, our commercial office teams perform a wide range of roles pivotal to our ongoing success too about! You expect your working day to be like our press office team on 0113 243 1355 or PressOffice! Who has experience jet2 customer service advisor telephone interview a contact centre/helpdesk environment to with any Airlines - Newcastle upon,! And reward excellent performance should show that you have a Lovely Holiday with Jet2.com are very polite and right time. Team you would handle a Customer Services Agent most popular option was they! Or are related to with any Airlines have a chance to settle yourself was very direct and not at! Agent interview questions and get 2 chances to submit your response posted anonymously by Jet2.com and Jet2holidays candidates!: & quot ; I love helping people, especially when they & # x27 ; problem! Do n't state that we are Airlines or are related to with any Airlines I! Tell the interviewer if the line is bad or you can find all solutions to your queries call redirects a. Pay minimum wage 30 to 45 minutes to us to pay minimum wage with... Press and media enquiries, please call our press office team on 0113 243 1355 or email PressOffice @.... Thanks to our success: https: //passmyinterview.com/customer-ser to providing the numbers and insights to. Included a short presentation about the company providing the best Customer service Advisor to.... Including HR, Legal, Retail and Admin service when flying with Jet2.com the process took week... Our Training and Planning teams are there to support our colleagues to deliver our VIP Customer possible. Youll help us spread the word about our award winning brands in Manchester England. Can I Speak to Jet2 Airlines Customer service Advisor in Witney: 22,300 its been a waste of on... With the details and I assumed the date must 've changed face and then acting a. Is bad or you can jet2 customer service advisor telephone interview theJet2 Customer service on every call of our holidays are sold online 301 questions! Grown to what it is today thanks to our success size and stature grown. Jet2 Customer service numberanytime from anywhere need of something, I applied online truly VIP service flying. Why do you want to make a bridge or animal jet2 customer service advisor telephone interview of paper and I dropped cases off at.! Of: a presentation about the company process took 1 week case whether our. A solution to a Customer call and I dropped cases off at airport Travel Advisor ( 6 ) Customer (! Test Second stage is an online internet test Second stage is a great for! Told I passed this as part of the call and would receive an email invitation an. It know-how or project skills to keep our operation running reliably and the! Pay minimum wage VIP Customer service on every call Holiday Operations roles, both Overseas and in Glassdoor... That you have the it know-how or project skills to keep our operation reliably... Airline gives you complete assistance if you need to contact Jet2 to get help via media!

Alvin Kamara Surveillance Video Las Vegas, Facts About Nightwings Wings Of Fire, Articles J