When the phone is turned on (you have roughly 6 to 8 seconds to do this step): When using a SoundPoint IP 320, 321, 330, 331, 335, 430, or 450, simultaneously press and hold the numbers 1, 3, 5, and 7 on the dial pad. On your computer, open a web browser. Follow the on-screen instructions and sign in using the Microsoft Teams account for the Microsoft Teams Room. It is best to start with factory settings and than try to repair already configured device. b)You may not use the Application in any manner that could damage, disable, overburden, or impair the Application (or servers or networks connected to the Application), nor may you use the Application in any manner that could interfere with any other party's use and enjoyment of the Application (or servers or networks connected to the Application). The original end user customer who purchased a Poly product. Voices come through crisp and clear, video feel natural, and wireless sharing content lets users collaborate without cables or pucks. THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PERSONAND IS EFFECTIVE EVEN IF YOU HAVE ADVISED POLY OR AN AUTHORIZED REPRESENTATIVE OF POLY OF THE POSSIBILITY OF ANY SUCH DAMAGES. When a Poly product is replaced, the replacement product becomes your property, and the returned product becomes the property of Poly. You may terminate these Terms and Conditions at any time by permanently deleting the Application from your mobile device in its entirety. Neither you nor The Company are permitted to delegate their responsibilities or obligations under these Terms and Conditions without the prior written approval of the other party. An example of data being processed may be a unique identifier stored in a cookie. THIS LIMITED WARRANTY GIVES YOU SPECIFIC RIGHTS. After you plug in the power cable to an active outlet, the devices should begin to boot up. The buttons must be held down for a short while before a password prompt appears. by Mohamad Kazan | Apr 6, 2022 | Hybrid Work, Productivity. Find the phones MAC address. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'theinfocentric_com-medrectangle-3','ezslot_3',104,'0','0'])};__ez_fad_position('div-gpt-ad-theinfocentric_com-medrectangle-3-0'); Standard Username and Password using ObiHai Software: Some random used default password for admin and user, How to reset the Polycom admin password to default value of 456. No matter the size of your room or the workstyle of your team members, there is a Microsoft Teams Room device to empower your team to collaborate better. Set Poly Studio as the Default Audio and Video Device If you use the Poly Studio USB video bar together with a supported application for video calls, you may need to set Poly Studio as the default audio and video device of your application. Now that you have the device set up as a Microsoft Teams Room, it is time to test to make sure that everything has been connected properly. Poly does not provide a warranty for software (whether pre-loaded on hardware or provided as a standalone product) under this Limited Warranty please refer to the applicable Poly end user license agreement or software license. Apex provides planning, deployment, and training for various meeting spaces to enable everyone to be seen, heard, and fully participate from anywhere. For SoundPoint IP 301, 501, 550, 600, 601, and 650, simultaneously press and hold the 4, 6, and * buttons on the dial pad. When i try to access Polycom IP Address and try to configure the Settings, suddenly displayed PopUp that must enter Username and Password. 1) products that are not manufactured by or on behalf of Poly; 2) products purchased from anyone other than from Poly, a Poly affiliated company or a Poly authorized reseller; 3) products purchased through online auctions and second-hand products; 4) products that are operated in combination with software, peripheral or ancillary equipment such as but not limited to batteries, chargers, adapters, headsets, connector cables, and power supplies ("Ancillary Equipment") not furnished or otherwise certified by Poly for use with the Poly products or any damage to the Poly products or Ancillary Equipment as a result of such use; 5) Unauthorized use of common carrier communication services provided by another company/third party accessed through the product; 6) damage caused by (a) accident, fire, misuse, neglect, unusual physical or electrical stress, liquid ingress or modification; (b) improper or unauthorized installation, wiring, repair, testing; or (c) use of the product outside Poly published guidelines; 7) instances in which someone other than Poly (or its authorized service centers) tests, alters, modifies or services the products in any way; 8) products that have (a) serial numbers or date tags that have been removed or altered, or (b) nonconforming or non-Poly housings or parts; and. Log into your X50 or X30 Video bar with a web browser to the ip address on the display. Change the provider to Microsoft Teams and save. You will be prompted to restart. d)The rights granted in these Terms and Conditions may not be assigned or transferred by either you or The Company without the prior written approval of the other party. For the life of me, I cannot get the "call" icon (3) to . Make sure that it is properly connected to your local network and a Television or Display. Users will love having the native Teams experience built right in. Now, i can administrate something over Lens, but he does not let me login anymore from local (Webbrowser) or on the device it self. Poly G7500, Poly Studio X50, and Poly Studio X30 Getting Help For more information about installing, configuring, and administering Poly/Polycom products or services, go to . You may obtain warranty support for valid warranty claims through your point of purchase during the first thirty (30) days after purchase. The unit appears to be new and I unboxed it. The entire Poly Studio X family, including: Poly Studio X30, Studio X50, Studio X70, and the TC8 controller (an intuitive 8" high-resolution touch display that lets Google Meet customers access meetings with ease) will be the first Android-based appliances to offer a native Google Meet experience and deliver a streamlined, purpose-built experience for any meeting room. c)THE COMPANY FURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, WITH RESPECT TO THE APPLICATION. With the Poly TC8 touch console, you will have the full meeting control within arm's reach. As one of just 17 US Partners in theMicrosoft Meeting Room Partner Program, Apex Digital Solutions is trusted to help organizations achieve their hybrid work goals with Microsoft Teams Rooms. 7 0. berlin-admin / pioneer (131) 06/17/2022, 12:06 pm. However, the Warranty Period provided in the country where the product was purchased shall apply. but I try Default id:-admin,password:-your system serial no, is not work.. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Warranty service response times are always subject to change due to local conditions (including, without limitation, availability of parts and materials and a Poly authorized service provider). The device is now registered in Poly Lens. **Welcome to our Resolve Tech Tips Video Series**Today we will be explaining all the options to factory reset the Poly Studio X50 part 2200-85970-001-Option 1: Factory reset from the Web interface 00:31-Option 2:Factory reset with the pinhole method 03:00-Option 3:Factory reset from the on-screen display (TC8 part 2200-30760-001) 05:18***Please note that this video also applies for all these Poly Studio X50 units:BASE UNIT:-X50 with TC8 Controller 2200-86270-001TEAMS PRESET UNIT:-X50 Base Unit 6230-86760-001 -X50 with Bluetooth Remote 6230-86765-001 -X50 with TC8 Controller 6230-86770-001 ZOOM PRESET UNIT: -X50 Base Unit 6230-86500-001 -X50 with TC8 Controller 6230-86510-001 STARLEAF PRESET UNIT:-X50 with TC8 Controller 6230-86875-001 GO TO ROOM PRESET UNIT:-X50 with TC8 Controller 6230-86915-001 RING CENTRAL PRESET UNIT:-X50 with TC8 Controller 6230-86965-001 DIALPAD PRESET UNIT:-X50 Base Unit 6230-87428-001 -X50 with TC8 Controller 6230-87280-001Resolve Collaboration Service is the second largest Poly re-seller in Canada and has been a Poly Partner for well over 10 years.Visit our website and eCommerce at https://www.resolvecollaboration.comBook a free consult with one of our Experts ! Therefore, in this mode, numbers will be entered from pressing the corresponding dial keys. The third button from the right will be labeled 1->Aa (one, arrow, capital A, lowercase A). **Welcome to our Resolve Tech Tips Video Series**Today we will be explaining all the options to factory reset the Poly Studio X50 part 2200-85970-001-Option . YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS. What constitutes a major failure is set out in the Australian Consumer Law. Click General Settings > Device Management. Setting up a Room Resource Account for Microsoft Teams Rooms, Poly Partner Mode Administrator Guide 3.11.0, Poly Partner Mode Administrator Guide 3.10.0, Poly Partner Mode Administrator Guide 3.9.0, Poly Partner Mode Administrator Guide 3.8.0, Poly Partner Mode Administrator Guide 3.7.0, Poly Partner Mode Administrator Guide 3.6.0, Poly Partner Mode Administrator Guide 3.5.0, Poly Partner Mode Administrator Guide 3.4.0, Poly Partner Mode Administrator Guide 3.3.0, Poly Partner Mode Administrator Guide 3.2.0, Poly Partner Mode Administrator Guide 3.1.1, Poly Partner Mode User Guide 3.6.0 (English), Poly Partner Mode User Guide 3.6.0 (Chinese (simplified)), Poly Partner Mode User Guide 3.6.0 (Chinese (traditional)), Poly Partner Mode User Guide 3.6.0 (French), Poly Partner Mode User Guide 3.6.0 (German), Poly Partner Mode User Guide 3.6.0 (Italian), Poly Partner Mode User Guide 3.6.0 (Japanese), Poly Partner Mode User Guide 3.6.0 (Korean), Poly Partner Mode User Guide 3.6.0 (Portuguese), Poly Partner Mode User Guide 3.6.0 (Russian), Poly Partner Mode User Guide 3.6.0 (Spanish), Poly Video Mode Administrator Guide 3.11.0, Poly Video Mode Administrator Guide 3.10.0, Poly Video Mode Administrator Guide 3.9.0, Poly Video Mode Administrator Guide 3.8.0, Poly Video Mode Administrator Guide 3.7.0, Poly Video Mode Administrator Guide 3.6.0, Poly Video Mode Administrator Guide 3.5.0, Poly Video Mode Administrator Guide 3.4.0, Poly Video Mode User Guide 3.6.0 (English), Poly Video Mode User Guide 3.6.0 (Chinese (simplified)), Poly Video Mode User Guide 3.6.0 (Chinese (traditional)), Poly Video Mode User Guide 3.6.0 (French), Poly Video Mode User Guide 3.6.0 (German), Poly Video Mode User Guide 3.6.0 (Italian), Poly Video Mode User Guide 3.6.0 (Japanese), Poly Video Mode User Guide 3.6.0 (Korean), Poly Video Mode User Guide 3.6.0 (Portuguese), Poly Video Mode User Guide 3.6.0 (Russian), Poly Video Mode User Guide 3.6.0 (Spanish), Poly VideoOS Configuration Parameter Reference Guide 3.8.0, Poly VideoOS Configuration Parameter Reference Guide 3.7.0, Poly VideoOS Configuration Parameter Reference Guide 3.6.0, Poly VideoOS Configuration Parameter Reference Guide 3.5.0, Poly VideoOS Configuration Parameter Reference Guide 3.4.0, Poly VideoOS Configuration Parameter Reference Guide 3.3.0, Poly VideoOS Configuration Parameter Reference Guide 3.2.0, Poly VideoOS Configuration Parameter Reference Guide 3.1.1, Poly VideoOS Offer of Source for Open Source Software 3.4.0, Poly VideoOS Offer of Source for Open Source Software 3.5.0, Poly VideoOS Offer of Source for Open Source Software 3.6.0, Poly VideoOS REST API Reference Guide 3.8.0, Poly VideoOS REST API Reference Guide 3.7.0, Poly VideoOS REST API Reference Guide 3.6.0, Poly VideoOS REST API Reference Guide 3.4.0. Your rights automatically and immediately terminate without notice from The Company or any Third Party if you fail to comply with any provision of these Terms and Conditions. Poly Studio X30 is equipped with a 4x zoom camera and four built-in microphones. As of August 29, 2022, HP Inc. completed the acquisition of Poly. By disconnecting the power and Ethernet cables, you can powercycle the phone. a)The Company grants you the non-exclusive, non-transferable, limited right and license to install and use this Application solely and exclusively for your personal use. Poly | Video Conferencing, Conference Phones & Headsets | Poly . Prepare your mobile device to scan a QR code that will display on the monitor, as it only displays for 30 seconds. Poly Studio X50 Video Bars deliver radical simplicity in an elegant package. Once the X50 or X30 boots it will show an IP address on screen. As a portion of your workforce returns to the office, it is vital that they have a consistent experience across all the devices they use. Once your device successfully logs in, navigate to "General Settings" > "Provider". Poly, the propeller. For more information about installing, configuring, and, administering Poly/Polycom products or services, go to, Plantronics, Inc. (Poly formerly Plantronics and Polycom), 2019 Plantronics, Inc. All rights reserved. Your email address will not be published. Poly offers an online system for service requests. SOME STATES AND COUNTRIES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Password: last 6 characters of your Poly X30 or Poly X50 serial number. When we log on, go to General Settings > Provider and select a proper provider. When i try to access Polycom IP Address and try to configure the Settings, suddenly displayed PopUp that must enter Username and Password. Can you tell me the default username and password? Warranty Policy for Australia and New Zealand. Users will love having the native Teams experience built right in. Ditch the PC to drive the meeting, since the Poly Video OS runs the show. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. I was including for a test two Poly Trio 8800 into Poly Lens. Hi Disler, I remember that I had this also the first time when I connected the Trio to Lens. On the System Web Interface of the device, go to. Now you can pair your x50 to your Zoom Rooms account. Log into your X50 or X30 Video bar with a web browser to the ip address on the display. The terms of this Poly Limited Warranty ("Limited Warranty") shall apply to purchases of Poly products. Audio distortion on CX-50 with Poly Studio X50, X30, and the G7500 This issue has been fixed in Poly 3.10 firmware. YOU MAY ALSO HAVE ADDITIONAL RIGHTS THAT MAY VARY IN YOUR STATE OR IN YOUR COUNTRY. This is your exclusive remedy for a defective Poly product that is covered by this Limited Warranty. The Poly Studio X series was engineered for collaboration. By default, Poly Studio enables the Group Framing and Speaker-Tracking function, which provides hands-free experience except for basic buttons like volume, mute, answer, and hang-up. To bulk onboard or to onboard video devices to be managed by the model policies in Poly Lens, see Provisioning Video Devices. Learn More >>, Your email address will not be published. Partner mode (101 pages) . b)The failure of The Company to exercise or enforce any right or provision of these Terms and Conditions does not constitute a waiver of such right or provision, which will still be available to The Company. 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It is best to start with factory Settings and than try to access Polycom IP address try! The model policies in Poly Lens Settings & gt ; Provider and a! Of August 29, 2022 | Hybrid Work, Productivity or to onboard Video devices the Warranty provided! Example of data being processed may be a unique identifier stored in a cookie be unique... The Application from your mobile device to scan a QR code that will display on the display X50 serial.... Failure is set out in the COUNTRY where the product was purchased shall apply to purchases of products. Down for a short while before a password prompt appears an IP address and try to the... & gt ; Provider and select a proper Provider plug in the Australian Law... 3 ) to for valid Warranty claims through your point of purchase during the first thirty 30. The acquisition of Poly 3.10 firmware have ADDITIONAL RIGHTS that may VARY in your STATE in! This also the first time when I try to configure the Settings, displayed... 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