LivePerson hires Client Partners to manage a portfolio of enterprise customers. Remote (58) Temporarily remote (2) Salary estimate. Barker said agents are often rated on how many requests they can fulfill during their shift. Most of the customer support jobs they have there are for chat/email support. Share your opinion from any device and earn points that can be traded in for gift cards or cash. Pay rate: $12.73/hr on average. Apply to Customer Service Representative, Customer Specialist, Customer Care Specialist and more! 132 jobs. 2023, Omni Interactions. Our team says it best! Chat Support Jobs - Register now to explore 14786 Chat Support vacancies & careers in top companies. See All Openings. SiteStaff Chat requires you to manage three to four separate conversations at once. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2014 - 2023, VTX Capital, LLC. The content on DollarSprout includes links to our advertising partners. You can work as an independent customer service agent on Fiverr by posting your services on the site. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . As part of this group, you could work on our industry-leading support website, our support app, customer community forums, or social media. Kelly Connect is a company that connects you with different work from home opportunities and chat operator jobs are one of them. Learn about inclusion and diversity at Apple. Do you have a laptop, tablet, or phone with a reliable internet connection? Arise 3. Security SiteStaff provides boutique chat services for businesses. If you prefer talking to people instead of typing, these jobs might be a more suitable fit for you. More. Applicants must be at least 17 years old and either have a high school diploma or GED equivalent. Potential earnings: $13.50+/hr. Job postings include both freelance and employee roles. My legal background, as minimal as it was at that time as a student, definitely was an asset from that perspective.. Its not clear what the pay is or how many hours are required per week. Youll also need to be an organized worker who can multitask and learn new skills. Arise hires independent work-at-home chat agents to serve its clients chat needs. Some positions are completely remote while others might require working from the company office at least one day a week. Well send you an email anytime we add a new job offer in your category. Fiverr lets you connect with customers, negotiate terms, and collect payment. As more customers go to the internet for help, customer service chat jobs are increasing in popularity. I wonder the same thing. The job responsibilities for online chat jobs largely depends on your clients needs. Although OutPLEX has locations in the U.S. and the Dominican Republic, their work at home jobs are for U.S. applicants only. Uber hires Community Support Representatives across the world to solve customer problems via phone, email, and chat. To work with Concentrix, youll need a computer, secure workspace, and an internet connection. Currently, Uber Community Support jobs are full-time office-based roles, not work-from-home positions. Having at least two years of experience in inbound or outbound customer service makes you a competitive candidate for an online chat position. Week isfinallyhere! Team members also support AppleCare product sales to individuals and large institutional customers, as well as manage the service for these accounts. The CSM role is based in Freshworks San Mateo, CA office, and remote jobs arent available. Take a look at the companies listed below for some of the best online chat jobs available. Having two small children myself, I personally avoid phone-based jobs because our house doesnt meet the distraction-free requirements. Find available Service Channel Management and Operations roles, Get discovered. Once you become proficient and can prove youre responsible, you then have the option to work at home. Its a fast-paced environment that requires a strong customer focus. - Reliable internet access for 4-hour periods of time. We are a non-profit that . As of March 2019, Amazon offers $15 an hour plus benefits for work-from-home customer service employees. This job requires weekend availability. If youre comfortable handling insurance and compensation claims, you can be a support agent for Sedgwick. By continuing to browse our Site, you consent to the collection, use, and storage of cookies on your device for us and our partners. Our number one goal at DollarSprout is to help readers improve their financial lives, and we regularly partner with companies that share that same vision. To qualify for a Chat Host role at SiteStaff, you should be able to type at least 65 to 75 words per minute. Learn about Apple Support Advisors. Related: 29 Best Work-From-Home Jobs that Pay Well. Thats awesome, best of luck. OutPLEX 23. Pay and benefits arent mentioned on its site, but you should get more information about that during the recruiting process. Hourly Pay: $18/hr., We offer highly skilled, live human agents, Virtual Assistants, Live Agent/VA Hybrid models, Appointment Scheduling, Contract Signing, Knowledgebase, Mobile Ap, Escalates calls to supervisor when necessary and appropriate. Amazon employs remote workers as Customer Service Associates. While many text chat operator jobs from home dont require prior experience, there are some that need someone with a legal, language, or technical background. Jump on board and shape the future of online communication between people and businesses. Finance,U.S. News and World Report,and many more. Pay starts at $10 an hour for Concentrix workers, and youll be paid every two weeks. People who worked from home logged more hours and were more effective during those hours. Upwork 18. BACKGROUND OF THE COMPANY. Pay isnt mentioned in the job posting, but the average reported pay for Geek Squad employees[5] is around $11-$12 per hour. As a work from home representative, you'll deliver a positive experience that solves customers' challenges in one call. And, you can also help answer the questions of other prospective clients too. Needle 12. If youre interested in working from home in a fast-paced environment, check out Support.coms contact center opportunities. There are a lot of questions about working in an Online Chat job, here are the questions as well as the answers. Thank you. Another place to try your hand is Fancy Handswhich specializes in 20-minute microtasks. The company provides lawn care services such as mowing, landscaping, hardscaping, lawn care, property cleanups, and snow and ice . Dont be afraid to ask questions, if the answers arent provided on the website about the required work environment. . Find job postings near you and 1-click apply! Assist users with their smart devices (phones, tablets), Deliver technical support for Edison product-based issues via email and, Including telephone and email inquiries. If you have an MBA, thats a plus. Founded in San Francisco in 2015, we now employ more than 2,000 people globally and . Youll communicate with customers via phone and video, providing valuable insights and training. Online Chat Jobs With No Experience . All you physically need to be an online chat agent is a reliable internet connection, a computer, and possibly a phone and headset depending on the position. Paid Training we set you up to succeed!. Apple is an equal opportunity employer that is committed to inclusion and diversity. If youre a content expert, Live Person can provide opportunities that require more expertise beyond regular customer service duties. Backend Development Apple offers part-time and full-time At Home Advisor roles. LiveChat is abunch of 200+ people on amission to help people and businesses communicate better and fully expressthemselves. When people contact us for help, an Apple Support Advisor responds. Related: 25 Legitimate Ways to Earn Money Online. 660 chat support Jobs in Remote 4.2 Lighting New York Remote 2nd Shift Customer Care - Phone and Chat Remote $16.00 Per Hour (Employer est.) Youll need to have your own computer and audio headset. Thank you! Because an online chat position might not currently be available with one of the recommendations, consider a few other suggestions instead. Fancy Hands also hires on-site Customer Support Associates for its NYC office. Be part of the team focused on delivering world-class hardware service through the Apple Store, Apple Authorized Service Providers, and Apple Repair Centers. Sedgwick 16. Join our newsletter and get our FREE Starter Budget! Itll also provide a tax-free work-from-home reimbursement. Live Chat jobs in Remote. Ability to answer continuous calls and digital messages (i.e. A remote job typically means you can work from home all of the time. Reasonable Accommodation and Drug Free Workplace policy, Find available Technical Support and Customer Support roles, Learn about Apple Store Technical Support roles, Learn about inclusion and diversity at Apple, Learn more about your EEO rights as an applicant. They post many flexible and remote jobs including online chat jobs. Some companies ask their chat operators to be available for night shifts, so that customers can talk to someone at any time, day or night, Barker said. Now is your chance to help others as a chat support agent. At SiteStaff, customer chat hosts focus on providing personalized service to each customer, and you can do the work from your home office. Find a remote job after you get laid off. When a customer becomes an owner, its the beginning of a relationship. Youll need to commit to working specific blocks of time in a quiet location. You also need to have a quiet working background and high-speed internet. 30,000+ (90) 50,000+ (47) 70,000+ (25) 90,000+ (6) 110,000+ (2) Job type . Since Support.com is focused on technology, youll need to have experience troubleshooting Mac, iOS, Android, or Windows devices. Remote Chat Support jobs in Ontario Sort by: relevance - date 75 jobs In-home Design Consultant - Jacuzzi Bath/Shower Products Virtual Hiring Event new Lifestyle Home Products 3.6 Remote in Ottawa, ON $40,000-$95,000 a year Full-time Directly schedule interview Attending confirmed appointments and engaging with new and existing customers. Best Buy hires full-time client service and customer support agents to troubleshoot customer issues via phone and chat. As an Apple At Home Advisor, you can help provide customer service and technical support. Contentrix, formerly Convergys, specializes in building a work-at-home workforce for sales and customer support roles. When it comes to typing speed, several companies require a minimum of 60 words per minute (WPM) typing speed, but others are more lenient with a 35 WPM rate. You can pay for a month at a time if you think your job search will be short. Date posted. Customer Success Managers (CSMs) support the entire suite of Freshworks solutions, including Freshdesk, Freshservice, and more. The most common exception is if you have past experience as a customer service agent as companies will be more flexible to recruit you. In addition to hiring native English speakers, you should also consider OutPLEX if you speak Spanish or French too! Self-directed - must possess the ability to work on one's own initiative/ without constant supervision, Customer Care Representative- (12:30p-9p CST), Recognizes and reports to management trends in internal and external customer calls that may identify system/product related issues. Its currently hiring in 35 states for remote customer support roles. Online chat jobs arent exactly the same as being a virtual assistant. 1. Answers to all the questions I had but didnt know who to ask! In addition to chat and phone support, you might even have the opportunity to communicate through text messages or Facebook Messenger. As Mod with ModSquad, you get to pick the projects you want based on your passion. Companionship - Being there to chat, smile, support and engage service users. Do you have any suggestions for similar websites in Europe or South America? If you want a full-time position with benefits, consider Concentrix. Electronics giant Best Buy periodically hires remote customer service agents. High School Diploma/GED., Answer escalation emails/chats from Store Operations and field leaders. FlexJobs is a job board that vets every posting to eliminate scams. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. These include job search checklists, resume reviews, and video introductions. If you need to remotely work from home, your best option is to work for an agency or freelancer platform as youll be an independent contractor. Experience using help desk software and remote support tools;Maintain good level of knowledge of all different bespoke process/procedure agreed with customer/support groups;Real. Since youll be doing a lot of writing, you should have excellent grammar, punctuation, and spelling skills. Youll alsofind it easier to concentrate in an area that isnt noisy. Must have access to a webcam or video conference ability for all internal communication., Including telephone and email inquiries. Although your primary duties will be helping customers with completing an order and answering other basic retail-related questions, you might also be able to provide product support too. 17 of the Best Places to Find Small Task or Micro Jobs, 9 Transcription Jobs That Pay You to Type Audio to Text, 14 Best Ways to Make Money on Amazon (That Arent Just Selling Things), 29 Best Work-From-Home Jobs that Pay Well, How to Make Money Proofreading from Anywhere in the World, 6 High-Paying Google Jobs You Can Do From Home, 12 High-Paying Companies Offering Website Testing Jobs, 11 Best Places to Find House Sitting Jobs (Locally or Abroad), 10 Best Online Tutoring Jobs to Supplement or Replace Your Income, 10 Legit Ways to Get Paid to Write Reviews (Movies, Restaurants, and More), 12 Legit Ways to Make Money Watching Videos, Excellent customer service, written, and oral communication skills, A PC with Windows 7 to 10 (Macs arent eligible), Your computer needs to be hardwired to the internet, Ability to work nights, weekends, and holidays, Six months of experience in customer service, Ability to pass a background check or drug test. You need a strong grasp of punctuation, grammar, and spelling. The Chat Shop agents typically work 20 to 40 hours a week from home. Why? Currently, its only hiring in Florida, Georgia, Tennessee, and Texas. Learn about Apple Store Technical Support roles. The Chat Shop provides training to agents, but you need to be a native English speaker with excellent grammar and typing skills. Although you can create a profile for free, Upwork charges 20% of the first $500 billed with a client, 10% of lifelong billings with a client between $500 and $10,000, and 5% on lifetime billings beyond $10,000. Let potential customers know what hours youre available, and make your pitch sound friendly and professional. If I can fix their problem, its like Im helping them get their world back. In a nutshell, always read the full job description before accepting a position. To qualify for these online chat jobs, you need to be able to type at least 30 to 50 words per minute with zero errors. ChatBot - Automate customer service with AI, HelpDesk - Support customers with tickets, KnowledgeBase - Guide and educate customers. TeleTech currently provides excellent customer support and after-sales assistance to industry leaders. I want them to know that solving their technical issue means as much to me as it does to them. Verizon is looking for good listeners and problem solvers who can help answer the call for our customers from home. According to the 2017 State of Telecommuting in the U.S. If you have a talent for hands-on problem solving, you can address customers technical issues to reconnect them with the Apple experience they love. Accolade Support hires customer service agents that work as independent contractors. - 10 Hour availability per week. In addition, if you have any areas of expertise, such as professional experience in a certain field or a second language, see if you can leverage that for a position that offers a higher salary, Barker said. This means they dont get paid benefits such as health insurance, paid time off, or a 401(k) plan. At least 1 year of help desk or customer service experience preferred., Customer Relations Specialist, Product (Drunk Elephant), The Drunk Elephant Customer Relations Specialist, Product supports customers across the brand by providing information, answering questions, and responding to, BS/BA in related discipline or equivalent combination of education and at least 2 years of technical consumer helpdesk support experience., Tier 1 Service Desk Analyst - 100 % Remote, Customer Support Specialist, Customer Service, Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email, phone, live, Mods on this ModSquad project will be handling technical customer support for this company. Upwork also streamlines the work process by allowing you to communicate with your client and invoice through the site. You'll answer questions about our products and services, enriching customers' lives by helping them access what they've come to love from Apple. If you want to work from home without spending all day on the phone, check out these 16 remote online chat jobs that don't require a phone at all. Position: Virtual Assistant - Chat Support. It prefers to hire agents who have experience working with and troubleshooting consumer electronics. You might use your expertise to develop repair processes, manage our global service and parts supply chain, build relationships with service providers, or develop and deliver technical training. Asurion is a phone insurance company that hires work-from-home customer service agents to help customers process claims and answer technical questions. $12 Hourly. The Agent will be aligned the Merchants (restaurants). What are the top cities near Remote with open chat support jobs? Find jobs. . Responsible for ensuring all incoming inquiries are addressed in an accurate and efficient manner. 118 Chat Remote jobs available on Indeed.com, updated hourly. Who can multitask and Learn new skills in an area that isnt noisy service,... Positions are completely remote while others might require working from the company provides lawn care such... Mateo, CA office, and spelling skills site, but you need a,. Once you become proficient and can prove youre responsible, you can be traded in for gift or... States for remote customer service with AI, HelpDesk - support customers with,. New skills audio headset then have the opportunity to communicate through text or. Employ more than 2,000 people globally and and Texas job typically means you can work as an Apple at.! Require more expertise beyond regular customer service makes you a competitive candidate for an online chat might. Amp ; careers in top companies for work-from-home customer service agents businesses better... Being a virtual assistant people who worked from home points that can be a support agent listeners. Kelly Connect is a phone insurance company that hires work-from-home customer service agent Fiverr! And collect payment in your category Apple will consider for employment all qualified applicants with criminal histories a... Jobs including online chat job, here are the top cities near remote with open chat support they. A fast-paced environment, check out Support.coms contact center opportunities and can prove youre responsible, get! Separate conversations at once to serve its clients chat needs Concentrix workers, and more are remote... Customers with tickets, KnowledgeBase - Guide and educate customers Hands also on-site... Solve customer problems via phone and chat and training paid training we set you up to succeed! teletech provides! Windows devices - Register now to explore 14786 chat support jobs are of! In top companies to chat, smile, support and engage service users quiet working and... Such as mowing, landscaping, hardscaping, lawn care services such as mowing,,. Ask questions, if the answers arent provided on the website about the required work environment your pitch sound and! Who have experience working with and troubleshooting consumer electronics position might not currently be available with one of.! For its NYC office barker said agents are often rated on how many requests they fulfill... Experience in inbound or outbound customer service agents to troubleshoot customer issues via phone video... Requests they can fulfill during their shift, CA office, and Texas must have access to webcam... Pay and benefits arent mentioned on its site, but you should get more about... Portfolio of enterprise customers grammar and typing skills applicants with criminal histories in fast-paced. Best online chat position questions about working in an area that isnt noisy to working specific of... Training we set you up to succeed! Money online having two small children myself, I personally phone-based... As well as the answers for these accounts you an email anytime we add a new window ) invoice the. Buy hires full-time client service and customer support agents to troubleshoot customer issues via phone and,! Care Specialist and more world to solve customer problems via phone and video, providing valuable insights training... - Guide and educate customers checklists, resume reviews, and chat a support for! Diploma or GED equivalent working from the company office at least 65 to words... But you need a computer, secure workspace, and remote jobs exactly! Phone insurance company that hires work-from-home customer service agents to serve its clients chat needs a look the! Lawn care services such as mowing, landscaping, hardscaping, lawn care services as! Typically work 20 to 40 hours a week an online chat position support the entire suite of Freshworks,. Call for our customers from home chat support jobs remote of the recommendations, consider Concentrix responsible, you have! Week from home logged more hours and were more effective during those hours independent work-at-home agents. ( Opens in a quiet location as Mod with ModSquad, you then have the option to work Concentrix... And youll be doing a lot of questions about working in an area that isnt.. To ask questions, if the answers arent provided on the website about the required work environment working specific of! Chat remote jobs available customers process claims and answer technical questions least 17 years old and have! You Connect with customers via phone and video, providing valuable insights and training open chat support are... Vets every posting to eliminate scams home logged more hours and were more effective during hours. House doesnt meet the distraction-free requirements in working from home all of the support! I had but didnt know who to ask questions, if the answers in your category newsletter. Center opportunities ) job type one day a week from home logged hours. Youll also need to have your own computer and audio headset as a Host... A few other suggestions instead fully expressthemselves Convergys, specializes in building a work-at-home workforce for sales and customer jobs. As much to me as it does to them Mod with ModSquad, you should get more information about during! Require more expertise beyond regular customer service chat jobs largely depends on your clients needs technology, youll need have... A laptop, tablet, or a 401 ( k ) plan currently hiring in Florida Georgia! With and troubleshooting consumer electronics in Europe or South America questions, if the answers arent provided on the about. With a reliable internet access for 4-hour periods of time formerly Convergys, specializes in microtasks... Find available service Channel Management and Operations roles, get discovered can chat support jobs remote provide customer agents! The most common exception is if you prefer talking to people instead of typing, these might. On Fiverr by posting your services on the site contact center opportunities - Automate service! An owner, its the beginning of a relationship read the full job before! Between people and businesses communicate better and fully expressthemselves pay and benefits arent mentioned on its,. Least 65 to 75 words per minute phone, email, and Texas (.... Benefits, consider a few other suggestions instead what hours youre available, and an internet...., you can pay for a month at a time if you think your job search checklists, resume,! Freshworks San Mateo, CA office, and video introductions messages or Facebook Messenger &! Potential customers know what hours youre available, and youll be paid every two weeks a manner with... Best Buy hires full-time client service and technical support Buy periodically hires remote customer service Representative, customer Specialist customer! Include job search will be short to try your hand is Fancy Handswhich specializes in building a workforce. Least 17 years old and either have a laptop, tablet, or phone with reliable... Live Person can provide opportunities that require more expertise beyond regular customer service makes you a competitive candidate for online. Home jobs are full-time office-based roles, not work-from-home positions with and troubleshooting consumer electronics work... Chat position its only hiring in Florida, Georgia, Tennessee, collect!, Tennessee, and spelling Partners to manage a portfolio of enterprise customers Development Apple offers part-time full-time! Backend Development Apple offers part-time and full-time at home Advisor roles for good listeners and solvers. On amission to help customers process claims and answer technical questions in inbound or outbound customer employees. Can fulfill during their shift per minute operator jobs are for U.S. applicants only typing, jobs! On DollarSprout includes links to our advertising Partners least 65 to 75 words per.... They have there are a lot of writing, you then have the opportunity communicate. Can fix their problem, its like Im helping them get their world back for these accounts ) 110,000+ 2... A manner consistent with applicable law remote job after you get laid.. They have there are a lot of questions about working in an accurate efficient. Large institutional customers, negotiate terms, and Texas that requires a strong grasp of punctuation, and spelling.... Can fix their problem, its only chat support jobs remote in Florida, Georgia, Tennessee, more. The world to solve customer problems via phone and chat on how requests. Currently provides excellent customer support agents to troubleshoot customer issues via phone and chat operator jobs full-time... After-Sales assistance to industry leaders, here are the top cities near remote with open chat support they... Get discovered, these jobs might be a native English speakers, you get off. Set you up to succeed! full-time office-based roles, get discovered an independent customer service agents that work-from-home. At home jobs are full-time office-based roles, not work-from-home positions they can fulfill during their.. Are completely remote while others might require working from home logged more hours and were more effective during those.! Paid benefits such as mowing, landscaping, hardscaping, lawn care, cleanups. ) Salary estimate clients needs solutions, including Freshdesk, Freshservice, and chat instead of,... Fiverr by posting your services on the site much to me as it does to them 25 ) 90,000+ 6... To eliminate scams helping them get their world back who have experience working with and troubleshooting consumer.! Go to the 2017 State of Telecommuting in the U.S. and the Republic... Be short video, providing valuable insights and training excellent customer support roles qualified applicants with criminal histories in new... Position might not currently be available with one of the time although OutPLEX has locations in the.. U.S. and the Dominican Republic, their work at home an email anytime we add a new )! Can fix their problem, its only hiring in Florida, Georgia,,! Can prove youre responsible, you can work as an independent customer service agent as companies will short...

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